Perform like a company twice your size

The goal isn't to save a few minutes per task. It's to increase revenue per employee.

Start with a working review, not a pitch. Leave with a clear first project, fixed scope, and the numbers behind it.

Two ways to start

Operations Review

A focused working session that turns operating friction into a prioritized first step, with the evidence to decide what is worth fixing now.

Best for owners and operations leaders who know something is off but want clarity before committing to a project.

AI Groundwork Workshop

A focused four-hour working session to identify where AI can reduce manual work in one real workflow. We map how the work runs today, identify practical improvements, and show where AI, automation, or better operating structure could help. The goal is not a tool demo. Your team leaves with improvements it can begin using immediately.

$5,000 flat. Includes standard intake preparation and delivery for one team of up to 15 people across up to two departments. Delivered virtually via Zoom or onsite within the Washington, DC–Baltimore metro area. Outside the region, travel expenses may apply and are approved in advance.

Operations Review

What you leave with

After the Operations Review, you should have a clearer view of:

  • Where work is slowing down
  • Which bottlenecks are costing time, money, or management attention
  • Where manual work can be reduced without disrupting the team
  • Where AI or automation may actually be useful, and what the first fixed-scope project should be if there is a fit

You get practical clarity before you commit: the costliest points of friction, the first change worth making, and why it should come first.

Sound familiar?

When the business runs on you, this is for you.

You were supposed to run the business, not hold it all together. But somewhere along the way, everything started routing through you. You know the feeling if:

Daily friction

  • The same questions land on your desk multiple times a day
  • Things slip through the cracks because nobody owned the follow-up
  • Important work is still living in inboxes, spreadsheets, and people’s heads

Visibility gaps

  • Every branch, location, team, or hire does it a little differently
  • You can't take a real week off without worrying something will break

The owner whose business runs without them in the room is the one every other operator notices. That's not luck. That's an operations decision.

That's not a talent problem. It's an operations problem, and it's fixable.

WHERE DOES YOUR BUSINESS STAND?

Take the Flow Check

A free 5-minute self-check that scores where owner dependency is creating risk and shows you the one thing to fix first. No call required.

Start the Flow Check

Built for operators outgrowing their setup.

When the business runs through you

  • Founders

    who've quietly become the bottleneck in their own business

  • Owners building toward a sale or raise

    making the business worth more and less dependent on them before investors look under the hood

When growth outpaces the systems

  • Mid-sized operating teams

    where growth has outpaced the systems holding it together

  • Multi-location operators

    tired of every site doing things differently

When too much depends on too few

  • Professional services firms

    where too much depends on a few key people

  • Private Equity-backed portfolio companies

    tightening up before the next growth push

How Daloy works

See it. Fix it. Own it.

Every engagement moves through the same three stages. You always know where you are and what comes next.

See it

Before we talk scope or cost, we do a focused review of how your business operates today. It's a 45–60 minute working conversation, not a sales call.

Fix it

Fixed-scope projects that unblock how work moves, standardize how it gets done, and put AI on the repetitive parts. Priced up front. Scoped to deliver a clear return.

Own it

We stay embedded through the rollout: training, troubleshooting, adjusting as the work lands. Then we hand over the keys. Your team is trained to run and extend everything we build. The playbook is yours, the system is yours, and it's built to hold without us in the room.

You get the business that runs without you. That's the point.

The math

Before your next hire, run the numbers.

A lot of what you're about to hire for is probably information moving: copying between systems, chasing status, formatting reports, scheduling. The boring stuff a system can handle. See what should stay with people, and what a system could do instead, before you post the job.

After the Operations Review

Typical first projects

Most work starts with one focused operating problem, not a broad change program.

Common first projects include:

Workflow fixes

  1. 01Lead intake and follow-up systems that make sure new opportunities are captured, routed, and followed up quickly
  2. 02Client onboarding and internal handoff workflows that reduce confusion after a sale closes
  3. 03Hiring, onboarding, or training workflows that make new people productive faster
  4. 04Recurring reporting and status workflows that reduce manual updates and meeting drag

Visibility fixes

  1. 01Cross-location operating views that show what is happening across teams, branches, or sites
  2. 02CRM cleanup and AI-supported updates so pipeline visibility does not depend on constant reminders
  3. 03Shared knowledge and SOP hub: so standard procedures, templates, and know-how live in one place instead of scattered across inboxes, chats, and people's heads
  4. 04Customer follow-up and retention tracking: so customers stay active, renewals stay visible, and follow-up never depends on memory

Each project is scoped clearly, priced up front, and built so the team can actually use it.

What it looks like when the business stops routing through you.

Living Plan Board

The plan that stays alive.

One shared view of every operational initiative, who owns it, what is due, and where work is stuck. It changes as the work changes, so the operating plan remains useful long after the kickoff meeting.

Outcome: Priorities stay visible, owners stay accountable, and progress no longer depends on another status meeting.

Cross-Location Operations Snapshot

Every location, one operating view.

Sales, staffing, inventory, and operating signals from every location brought into one clear view. Leadership can see where performance is drifting without chasing spreadsheets or calling each manager.

Outcome: Problems surface early enough to act, not weeks later when they appear in the numbers.

AI-Supported CRM

A CRM your team actually keeps current.

A built-in assistant lets your team update deals, retrieve pipeline context, and identify next actions in plain language. Less data entry, fewer stale records, and no separate reporting ritual.

Outcome: Leadership gets a reliable view of the pipeline without constantly reminding the team to update it.

Every one of these ends the same way: the owner gets to focus on what's next, not what's on fire.

See what we build

How we work

What makes Daloy different

Daloy does not start with tools. We start with how the business actually runs.

That means looking at where work slows down, where responsibility gets unclear, where teams repeat the same manual steps, and where leadership lacks visibility. Only then do we decide whether the answer is a better workflow, a clearer operating rhythm, targeted technology, or some combination of those.

  • Operations first, AI second
  • Fixed-scope work, priced up front
  • Practical systems your team can own
  • Senior judgment, not a junior implementation bench
  • Built for growing businesses that need better execution, not more software noise

Not a strategy deck. Not a tool demo. A practical operating improvement your team can actually use.

Who's behind Daloy

Big-firm operational rigor. Builder-level AI fluency.

Daloy is led by Jeff Lontoc. He began his career as a software engineer and computer programmer in the U.S. Air Force, then spent more than two decades in senior consulting leadership roles across Deloitte, PwC, and Guidehouse, leading work in AI and data analytics, workforce planning and analytics, and operational effectiveness.

Today, Daloy applies that big-firm consulting experience, technical fluency, and operating discipline to growing businesses that need better workflows, clearer systems, and practical AI they can actually use.

More about Jeff and Daloy

Start here

One conversation. A clear-eyed look at your operations.

If work feels heavier than it should, the first step is not a big transformation project. It is a focused look at where the business is carrying operational drag, what should be fixed first, and whether AI or automation can help. The Operations Review is free for operating businesses with 10+ employees or 2+ locations.

Talk to the kind of agent we build.

The assistant in the corner of this page is a working Daloy build. Ask it what we do, what things cost, or whether we fit your business. It answers from this site, it is honest about what it does not know, and when it makes sense it will point you to a real person. That is how we build agents for clients too.

Built by Daloy. No pressure, no pitch, and a person is always one step away.